WhatsApp Business API
14 articles available
How to get started with the WhatsApp Business API on EnvoiSMS.ma
EnvoiSMS.ma allows you to send WhatsApp Business messages (notifications, OTP, conversational) without having to directly manage the Meta infrastructure.
WhatsApp Message Templates and Meta Approval Process
Unlike SMS, WhatsApp requires that any message sent at the initiative of the company (outside the 24-hour conversation window) uses a pre-approved template...
Send OTP codes via WhatsApp
WhatsApp offers an authentication model format dedicated to sending OTPs, with standardized content imposed by Meta (not customizable beyond the code and v...
WhatsApp or SMS: which one to use and when?
Many EnvoiSMS.ma customers use a hybrid strategy: WhatsApp attempt first (optimized cost, enriched experience), with automatic fallback to SMS in the event...
WhatsApp Business Number Verification and Requirements
Once your volume and reputation are established, you can apply for the verified business account badge, which builds recipients' trust and reduces the risk...
Multi-channel cascade and fallback routing
To guarantee maximum deliverability while optimizing your costs, EnvoiSMS.ma offers an automatic multi-channel cascade mechanism.
Interactive menu lists and multi-product carousels on WhatsApp
Rather than sending a long block of text that is difficult to read on mobile, the WhatsApp Business API allows you to send interactive graphic components d...
WhatsApp Flows: Forms and native microapps in chat
The customer clicks on "Confirm my delivery" in the order message and selects: Dynamic form with date selectors, choice of services and personalized fields...
1-Click WhatsApp Authentication and One-Tap Autofill OTP
In the Authentication Templates category, Meta offers interactive buttons specially designed to make one-time password (OTP) entry easier.
WhatsApp Reading Statuses (Read Receipts) and Re-engagement Triggers
On WhatsApp, the lifecycle of a message has 4 key statuses: Precise reading tracking helps automate intelligent re-engagement scenarios:
WhatsApp AI Assistant, AtlasAI™ Voice Voice Notes and Human Handover
EnvoiSMS.ma's WhatsApp Business API integrates advanced artificial intelligence capabilities designed for the Moroccan market via the proprietary AtlasAI™ ...
WhatsApp Self-Service Actions, Balance Consultation and Tracking
The EnvoiSMS.ma WhatsApp assistant allows customers to perform direct and secure self-service operations from their WhatsApp application, without having to...
COD E-Commerce Order Confirmation and GPS Location Sharing
EnvoiSMS.ma's WhatsApp Business API allows online stores in Morocco (YouCan, Shopify, Dropify, WooCommerce) to automate the confirmation of cash on deliver...
Bank Receipt Extraction and Document Verification AtlasAI™ Vision on WhatsApp
EnvoiSMS.ma's WhatsApp Business API integrates the proprietary model AtlasAI™ Vision dedicated to the extraction of Moroccan bank receipts and the verifica...