Component uptime
Last 30 days
Telecom & Messaging Gateways
API Services & Edge Infrastructure
Platform response time
Average Latency (24h)
Live route diagnostics
Direct client diagnostics tool
Live-test the IAM, Orange, and Inwi gateways with our routing simulation console.
Incident history
Verified record
All systems nominal
All services and carrier links are operating normally with no reported downtime or degradation.
Platform updates
Production release notes & architecture updates
Dashboard improvements and French search
Client-area performance optimizations, direct sidebar access to the OTP Verification section, and French-language query support in the public API search.
Streamlined WhatsApp OTP flow
WhatsApp verification codes are now sent through the dedicated Verify API from the client area, improving session traceability.
Multilingual status page and stronger auditing
Status page published in four languages, per-account negotiated pricing, and a complete log of administrative operations.
Improved deliverability on the Inwi network
Multi-operator routing optimization significantly improving delivery rates to Inwi numbers.
More reliable Stripe top-ups
Hourly automatic payment reconciliation so top-ups are credited even after a network interruption.
SMS & WhatsApp formatting guides
New documentation resources to optimize your messages: line breaks, special characters and segmentation.
Network Performance & Service Level Commitments (SLA)
Share of SMS confirmed delivered by the carrier, among SMS sent to Morocco's three networks in August 2026 (computed from final delivery reports). Updated every month.
Per-carrier rates, method and open data: EnvoiSMS benchmark→| Carrier | Confirmed delivery (August 2026) | Routing Protocol | Health Status |
|---|---|---|---|
Maroc Telecom (IAM) | 92.1% | Local Routing | Operational |
Orange Morocco | 90.2% | Local Routing | Operational |
Inwi | 92.4% | Local Routing | Operational |
Reserved for customers who have signed an Enterprise contract of at least 200,000 MAD per year, on the production API. For every other account, 99.5% is an objective, with no credit or compensation. Delivery rates and times depend on the carriers and are guaranteed for no account.
View SLA terms & service credit schedule→CNDP Morocco Compliant
Customer data stored and processed in compliance with national Law 09-08.
Contracted 99.5% SLA
Commitment backed by service credits, reserved for Enterprise contracts from 200,000 MAD/year. For other accounts, 99.5% is an objective.
Global Edge Network
Anycast routing resolved close to end users across 300+ edge locations.