Payments on EnvoiSMS.ma
6 articles available
What payment methods are available?
The EnvoiSMS.ma account is prepaid: you top up your balance, then each send is debited from that balance.
My payment failed, what should I do?
A payment failure can have several causes: No credit is debited from your account in the event of a failure — your SMS balance remains unchanged.
How to add funds and make a payment
Top-ups are prepaid and manual: there is no automatic top-up. To avoid any service interruption on your critical OTP flows, keep a sufficient balance margi...
Refund Policy
Credits purchased and not used may be refunded upon request, provided that: If you notice a message billed when it was never delivered due to an error on o...
Low balance notifications
To avoid any interruption to your sends (particularly critical for OTP), EnvoiSMS.ma automatically alerts you when your balance becomes low.
Business billing: is there a postpaid mode?
No. Every EnvoiSMS.ma account, high-volume ones included, is prepaid: you top up your balance, then each send is debited from it. There is no monthly postp...