Meet Ghita, the AI assistant that automates your WhatsApp sales and customer support in Morocco.
Instant COD order confirmation, real-time parcel tracking, and automated 24/7 support in French and Moroccan Darija. Seamless 1-click handover to human agents.
Engineered for Moroccan market realities
Inspired by leading WhatsApp platforms in Brazil and Asia, adapted to Moroccan Cash-on-Delivery logistics and local Darija dialect.
Automated COD Verification & Return Rate Reduction
Validate the exact address, city, and recipient availability via WhatsApp right after order placement to cut failed delivery return rates by over 30%.
Native Moroccan Darija, Arabizi & French
The AI natively understands Moroccan dialect in Latin characters (Arabizi) as well as Arabic script and business French, handling mixed phrases effortlessly.
Instant Seamless Handover to Human Agents
The bot resolves 70%+ of routine inquiries autonomously and routes complex or high-ticket conversations to your team when customers request a human.
E-commerce, CRM & Webhook Integrations
Synchronize inventory, order statuses, and customer records in real-time: direct compatibility with YouCan, Dropify, Shopify, WooCommerce, or your custom API.
Conversational AI tailored to professional requirements
Every industry has specific customer journey requirements. Our assistants are configured and tuned to your workflows.
Order Validation & Delivery Return Reduction
Verify customer delivery address, availability, and intent in Moroccan Darija and French immediately upon ordering to cut carrier returns.
Appointment Management & 24/7 Patient Intake
Confirm, remind, and reschedule clinic appointments on WhatsApp. Reduce no-shows and streamline patient inquiries.
Immediate Lead Qualification & Routing
Capture inbound buyer inquiries 24/7, qualify budget, timeline, and city, then route qualified leads to your sales reps.
Parcel Tracking & Courier Coordination
Provide live package tracking, location pin sharing, and direct courier routing for regional delivery teams.
Experience the AI in real Moroccan business scenarios
Switch scenarios to inspect live intent classification, Darija parsing, and CRM telemetry.
Your WhatsApp AI assistant live in 3 steps
No coding or complex setup required. Get started in under 10 minutes.
Connect your WhatsApp number
Link your business phone number via our secure official Meta Cloud API gateway.
Define rules & knowledge base
Import your pricing, product catalog, operating hours, delivery terms, and FAQ.
Activate 24/7 automated operations
The AI replies instantly and alerts your agents whenever human attention is required.
Speed, Security & Local Compliance — Ghita runs on our proprietary AtlasAI™ engine
Edge-hosted, on the official API
Runs on the EnvoiSMS Cloud Edge infrastructure and talks to WhatsApp through Meta's official Cloud API.
Strict Guardrails & Privacy
The AI answers strictly based on your validated business data. Your information is never used to train public models.
Automatic SMS Fallback
If the recipient is offline on WhatsApp, critical messages automatically fall back to SMS over our local Moroccan carrier routes (IAM, Inwi, Orange).
Shared Team Inbox
Several reps work the same WhatsApp number, with conversation assignment and full history. Starter: 1 agent included · Pro: 3 agents · extra agent: 149 MAD/month.
Creation, Hosting & Continuous Maintenance for your Bot
Focus on your core business: our engineers design, deploy, and continuously maintain your WhatsApp AI assistant.
Clear and predictable pricing designed for scale: one-off activation, monthly hosting & AI compute, and direct usage.
WABA Provisioning & Official Line Setup
Official Meta Cloud API line activation, SIM verification, verified profile setup, and 2FA security isolation.
Cloud Hosting & AI Compute
24/7 high-availability edge hosting, Darija & French AI language model compute, Live Chat inbox, and continuous maintenance.
Direct Message Consumption
Transparent per-message billing: 0.65 MAD per message (alerts, AI interactions, replies) and 0.85 MAD per marketing message. Flexible balance top-ups.
Starter
Online boutiques, local merchants & D2C stores
- Up to 1,500 conversations / month included (overage: 0.65 MAD/conv)
- Full AI assistant creation in Darija + French
- Dedicated EnvoiSMS Edge hosting & 24/7 AI compute
- 1 e-commerce integration (YouCan, Shopify or Sheets)
- COD verification & 24/7 FAQ catalog flow
- 1 monthly content and prompt update
- Human agent escalation (#humain) — 1 agent included
Pro
Clinics, established brands, agencies & SMBs
- Up to 4,000 conversations / month included (overage: 0.65 MAD/conv)
- Meta Commerce Manager Catalogs & Native Cart Orders
- Card payment links (Stripe) sent in the conversation
- 24/7 BANT Qualification Engine & Direct SDR Alerts
- Multilingual prompt engineering (Darija, FR, Arabic, EN)
- Real-time CRM & ERP sync (HMAC-signed Webhooks)
- Shared inbox: 3 agents included (extra agent: 149 MAD/month)
- Priority WhatsApp technical support
Enterprise
Retail chains, real estate, logistics & enterprises
- Custom volume from 10,000+ conversations / month
- Dedicated RAG architecture on private documentation
- Custom ERP connectors (Odoo, Salesforce, SAP)
- 24/7 monitoring & contracted 99.5% SLA (from 200,000 MAD/year)
- Dedicated Account Manager & Prompt Engineer
- Unlimited business rule adjustments
- CNDP compliance & recurring audit reports