FAQ - Frequently asked questions

7 articles available

How many characters can I send via SMS?

A message exceeding this limit is automatically split into several segments (concatenated SMS):

Sender ID (sender name) vs short number: what's the difference?

A name displayed as sender (e.g.: “ENVOISMS”, “MABANQUE”), up to 11 characters. Ideal for brand recognition in marketing and transactional SMS. Requires pr...

How to check SMS sending logs and statuses

From Reports > Send History, you can filter by date, campaign, Sender ID, carrier or status.

How many messages can be delivered and how quickly

EnvoiSMS.ma carries your SMS over local routes to IAM, Inwi and Orange, with automatic failover between routes. We do not guarantee a delivery time: over t...

What is the difference between an SMS with or without a personalized Sender ID?

If you are a company registered in Morocco, you can benefit from the decreasing price scale (from 0.65 MAD to 0.48 MAD per SMS) on your personalized Sender...

What format should I use for Moroccan numbers?

Always use the international E.164 format: +212 followed by the number without the leading 0.

Does EnvoiSMS.ma offer the Telegram channel?

No. EnvoiSMS.ma does not offer sending messages or OTP codes over Telegram, and this channel is not planned: it is not relevant to the Moroccan market. An ...