FAQ - Frequently asked questions

7 articles available

How many characters can I send via SMS?

A message exceeding this limit is automatically split into several segments (concatenated SMS):

Sender ID (sender name) vs short number: what's the difference?

A name displayed as sender (e.g.: “ENVOISMS”, “MABANQUE”), up to 11 characters. Ideal for brand recognition in marketing and transactional SMS. Requires pr...

How to check SMS sending logs and statuses

From Reports > Send History, you can filter by date, campaign, Sender ID, carrier or status.

How many messages can be delivered and how quickly

Thanks to direct routing to the SMSCs of IAM, Inwi and Orange (without going through international gray routes), EnvoiSMS.ma delivers the majority of Moroc...

What is the difference between an SMS with or without a personalized Sender ID?

If you are a company registered in Morocco, you can benefit from the basic price scale (from 0.43 MAD to 0.31 MAD excluding VAT per SMS) on your personaliz...

What format should I use for Moroccan numbers?

Always use the international E.164 format: +212 followed by the number without the leading 0.

Sending messages and OTP via Telegram channel

In addition to SMS and WhatsApp, EnvoiSMS.ma integrates support for the Telegram messaging channel for sending transactional messages and OTP verification ...