How to check SMS sending logs and statuses
From Reports > Send History, you can filter by date, campaign, Sender ID, carrier or status.
Possible statuses
- Queued: message accepted, currently being processed
- Sent: transmitted to the operator
- Delivered: confirmed received on the recipient's terminal (operator acknowledgment of receipt)
- Failed: not delivered (invalid number, box full, terminal turned off for a certain period, etc.)
- Expired: not delivered within the validity period of the message
Search by ID
Each message has a unique identifier (message_id) that you can search for directly, useful when investigating a case reported by a customer via the API or interface.
Export
Logs can be exported to CSV for analysis or archiving, over a chosen period.