How to check SMS sending logs and statuses

How to check SMS sending logs and statuses

From Reports > Send History, you can filter by date, campaign, Sender ID, carrier or status.

Possible statuses

  • Queued: message accepted, currently being processed
  • Sent: transmitted to the operator
  • Delivered: confirmed received on the recipient's terminal (operator acknowledgment of receipt)
  • Failed: not delivered (invalid number, box full, terminal turned off for a certain period, etc.)
  • Expired: not delivered within the validity period of the message

Search by ID

Each message has a unique identifier (message_id) that you can search for directly, useful when investigating a case reported by a customer via the API or interface.

Export

Logs can be exported to CSV for analysis or archiving, over a chosen period.

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