The reference list of infrastructure providers EnvoiSMS.ma relies on to deliver the Service, with their role, location, and the data involved.
To provide the Service, EnvoiSMS.ma relies on a limited number of infrastructure providers ("sub-processors") that may process personal data on behalf of our customers. This page is the reference list referred to in Article 5 of our DPA (https://envoisms.ma/en/legal/dpa/).
| Provider | Role | Location | Data concerned |
|---|---|---|---|
| Cloudflare, Inc. (United States) | Edge hosting, compute, storage, processing queues, AI models (Workers AI) | Global network, delivery as close as possible to Morocco | All platform data (encrypted in transit and at rest) |
| Stripe, Inc. (United States / Ireland) | Payment processing | United States / EU | Billing and payment data (card numbers never transit through our systems) |
| Resend, Inc. (United States) | Sending of transactional emails | United States | Account email address and content of service emails |
| Google LLC (United States) | Generative AI model (Gemini) used by the WhatsApp assistants, through our own AI gateway | United States / Google global network | Content of WhatsApp conversations handled by an assistant (text and images) and the recent conversation history |
The final routing of messages is entrusted to licensed telecom operators and messaging aggregators, selected by destination (in Morocco: routing to Maroc Telecom, Orange and Inwi). These parties receive strictly the data necessary for delivery: the recipient's number, the message content and the sender identifier. The precise choice of route by destination is a matter for the operation of the platform and may change without notice, in compliance with the safeguards of the DPA.