WhatsApp Business API in Kenya
WhatsApp has over 40M+ users in Kenya, making it one of the most effective business communication channels. EnvoiSMS.ma provides WhatsApp Business API access with template messaging, session conversations, and OTP delivery — all billed at 0.13 MAD/session equivalent in KES.
- Official Meta Business Solution Provider access
- Template message approval and management
- Interactive buttons and list messages
- Media messages (images, documents, location)
- Pricing in KES [NEEDS FACT-CHECK: local WhatsApp session pricing]
WhatsApp vs SMS for Your Use Case
WhatsApp is ideal for rich media, interactive flows (buttons, lists), and cost-effective OTP delivery. SMS remains essential for users without WhatsApp or data connectivity. EnvoiSMS.ma supports intelligent routing: try WhatsApp first, fall back to SMS if undelivered.
- WhatsApp: lower cost, rich media, buttons, read receipts
- SMS: universal reach, works without data, no app required
- Cascade routing: WhatsApp → SMS automatic fallback
Getting Started with WhatsApp Business API
To send WhatsApp messages in Kenya, you need a verified Meta Business account and approved message templates. EnvoiSMS.ma guides you through the approval process and manages your templates.
- Meta Business verification (typically 1–5 business days)
- Template approval per use case (marketing, OTP, utility)
- Business display name and phone number registration in Kenya