Glossary

SMS & WhatsApp API terms explained for product and engineering teams.

Use this glossary to align technical, support and marketing teams before launching messaging workflows.

Last updated: July 8, 2026

DLR

Delivery Report. A provider status update that confirms whether a message was sent, delivered, failed or rejected.

OTP

One-Time Password. A short-lived code used to verify an action, login or transaction.

A2P

Application-to-person messaging, where a software application sends messages to users.