WhatsApp Business

Reach your customers on the app they already love.

EnvoiSMS.ma's WhatsApp Business API lets Moroccan companies automate customer relationships through interactive messages, rich notifications, and chatbots. Our platform integrates with Meta to send compliant service messages from 0.33 MAD per message.

Last updated: July 8, 2026

Rich, interactive conversations

SMS is great for short notifications, but WhatsApp lets you offer an interactive, human buying journey. Send media (images, video, PDFs), set up quick-reply buttons, and offer smooth customer support.

  • Quick-reply buttons
  • Interactive rich media
  • Read receipts (sent, delivered, read)

Smart automation with chatbots

Free up your support team by automating common questions (FAQs, hours, delivery status) with a WhatsApp chatbot running 24/7. For anything complex, the bot hands off to a human agent seamlessly.

Frequently asked questions

Tout savoir sur WhatsApp Business.

What do I need to activate the WhatsApp Business API?
You'll need a verified Meta Business Manager account and a dedicated phone number that isn't already linked to a personal or standard WhatsApp Business account.
Do message templates need to be approved by Meta?
Yes. To start a conversation with a user, you need a message template approved by Meta. Our console simplifies submitting and tracking approval for your templates.

Related resources & guides

Guide / Ressource
Morocco SMS & WhatsApp API
Lire la suite
Guide / Ressource
EnvoiSMS.ma Use Cases - OTP, Marketing, E-commerce and Alerts
Lire la suite