Analysis & Comparisons

SMS OTP Latency Comparison by Carrier in Morocco

In double-factor authentication, every second matters. Here is what our own traffic measures across Moroccan carrier networks, and what it does not.

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Message volume / month50 000 SMS
1k50k100k200k+
Recommended
EnvoiSMS.ma
24 000 MAD
(0.48 MAD / SMS)
Local Providers
35 000 MAD
(0.70 MAD / SMS)
Twilio / Global
107 500 MAD
(2.15 MAD / SMS)
Estimated savings with EnvoiSMS.ma: 11 000 MAD per month!
Comparison CriterionEnvoiSMS.maTexto.ma / SMS.maTwilio (Morocco)
Modern REST JSON API✓ Yes (OAuth2/Bearer Tokens)✗ No (Obsolete XML or HTTP GET)✓ Yes
WhatsApp Business API✓ Yes (Official network & templates)✗ No (SMS Only)✓ Yes
Routing to IAM, Orange, Inwi✓ Local routes + automatic failoverVaries by planVaries by plan
Invoice in MAD✓ Yes (invoice in MAD)✓ Yes (MAD)✗ No (USD/EUR invoicing)
OTP Delivery Status✓ Signed DLR webhook for every messageVaries by plan✓ Yes (status callbacks)
Sender ID Creation✓ Free, carrier approval in 15 to 30 days (Note: Starting July 5, customized Sender ID will incur an additional cost)✗ Often unavailable / Not supported by low-cost players (or paid with very high commitments)✗ Complex approval 7d+
CNDP Compliant Hosting✓ Yes (Data stored in Morocco)✓ Yes✗ No (US/Europe storage)
Human Support✓ French, Arabic and Darija during business hours; automated WhatsApp assistant 24/7Varies by planTickets in English; paid priority support

Measured on our traffic (September 2026)

Measured on our own traffic in September 2026, on SMS with a final report: the median time from submission to the carrier's final delivery report ranges from 46 to 58 seconds depending on the carrier. That is not when the SMS appears on the handset, which happens before. Confirmed delivery rates over the same period: Inwi 80.6%, Maroc Telecom 84.8%, Orange 83.5%.

Why Route Quality Matters

Routes that hop through third countries (SS7 roaming, grey routes) add latency and trigger spam filtering. EnvoiSMS relies on local routes to the three Moroccan carriers, with automatic failover between routes.

The Value of Delivery Reports (DLR)

Getting DLRs via webhooks lets your platform track delivery success and trigger a fallback when a message is not confirmed.

Answers to your questions.

Have you compared Twilio or Vonage in Morocco?
No. We only measure our own traffic, so we publish no figures for other providers. To compare, send the same codes to the same numbers through each provider and measure the gap between the API call and the delivery report.
How can I measure latency on my account?
Track the time difference between your API request call and the arrival of the webhook Delivery Report payload.

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