Expertise technical

How to Register an Alphanumeric Sender ID in Morocco in 2026 (ANRT & Operator Guide)

Official guide to registering your local Sender ID in Morocco: 9 mandatory details, 15 to 20 working days ANRT turnaround, dashboard submission steps, and zero fees.

Last updated: July 8, 2026
How to Register an Alphanumeric Sender ID in Morocco in 2026 (ANRT & Operator Guide)

Why Register a Custom Sender ID in Morocco?

Sending SMS messages with an alphanumeric Sender ID (e.g., YOURBRAND instead of an anonymous phone number) is the standard for certifying communication authenticity and building immediate trust with Moroccan recipients.

However, the Moroccan telecom market (regulated by the ANRT) enforces a mandatory declaration and approval procedure with the three national network operators: Maroc Telecom (IAM), Orange Maroc, and inwi. To combat phishing, brand impersonation (smishing), and spam, every custom Sender ID must undergo formal registration.

Without prior approval, messages dispatched with an unwhitelisted custom Sender ID will be blocked by operator SMS firewalls (returning HTTP 403 Forbidden or Rejected delivery status).

Turnaround Time⏱️ 15 to 20 working days
Filing / Monthly Fees💳 0 MAD (100% Free)
GSM Format🔡 3 to 11 characters
Carrier Coverage🇲🇦 IAM · Orange · inwi

The 9 Mandatory Information Items for ANRT & Carrier Filing

To submit your local Sender ID registration request to the ANRT and telecom operator desks, your application must provide the following 9 details:

#Required FieldDescription & ANRT Guidelines
1Requested Sender IDExact brand name of 3 to 11 alphanumeric GSM characters (e.g., MYBRAND).
2Company NameFull official legal entity name of the applicant organization.
3Company Origin CountryCountry of legal registration/incorporation (Morocco or International).
4WebsiteOfficial, live URL verifying the existence of the company or brand.
5Scope of ActivityPrecise industry sector (E-commerce, Fintech, Logistics, Healthcare, Services...).
6Traffic TypeOperational message type: Transactional, OTP / 2FA, Alerts, or Marketing.
7Sample ContentRepresentative message templates that will be delivered to recipients.
8Estimated Traffic VolumeEstimated monthly volume delivered to Moroccan phone numbers (+212).
9Legal Document (RC / OMPIC)Legible PDF copy of Commercial Register (RC / ICE / Model J) OR Trademark Certificate issued by OMPIC.

Step-by-Step Submission Guide on the EnvoiSMS Dashboard

Submitting your homologation application in the EnvoiSMS console takes less than 2 minutes. Follow these simple steps:

1. Navigate to Settings: Log in to your client dashboard at envoisms.ma/dashboard, click on Settings in the sidebar, and select the Sender IDs tab. 2. Open the Application Form: In the request form at the top, enter your desired Sender ID (3 to 11 GSM characters, without punctuation or special symbols). 3. Fill in Required Operational Details: - Company Website: Your official company or brand URL. - Message Type: Choose between Transactional, OTP / 2FA, or Marketing. - Sample Content: Enter the representative message template you intend to send. - Estimated Volume: Provide your projected monthly SMS volume. 4. Upload Official Legal Document: Click on the upload box and attach your PDF document (Commercial Register RC or OMPIC Trademark Certificate). 5. Track Review Status Live: Your submission will appear immediately in the lower table with real-time status updates (Pending, In Review, Approved, or Rejected with review notes). Once approved, it is immediately available in your campaigns and API requests.

Technical Specifications: GSM Naming Rules

The GSM 03.38 standard and operator SS7 gateways enforce strict rules on Sender ID formatting: - Length: Strictly 3 to 11 alphanumeric characters. - Allowed characters: Uppercase and lowercase letters (A-Z, a-z), digits (0-9), and single spaces. - Prohibited characters: Accents (é, è, à), special symbols (@, &, !, ?, #, %, *, _, -). - Composition: The Sender ID cannot consist purely of digits (to avoid confusion with shortcodes or phone numbers).

✓ Approved Formats (GSM 03.38)✕ Rejected Formats
MYBRAND (Exact company name)MY_APP! (Special characters & punctuation)
BANK ALAOUI (Single spaces allowed)SUPERMARKET MOROCCO (Exceeds 11 characters)
DELIVERY 24 (Standard alphanumeric)0661234567 (Pure numeric format)

Turnaround Times & Whitelisting Workflow

Registering a local Sender ID in Morocco requires regulatory compliance verification and technical provisioning on the SMS firewalls of all three national operators (IAM, Orange Maroc, inwi).

  1. Online Submission (2 minutes): Fill in the details and upload your verification PDF (RC or OMPIC) in your EnvoiSMS dashboard.
  2. ANRT & Operator Provisioning (15 to 20 working days): Simultaneous transmission and whitelisting on IAM, Orange, and inwi firewalls.
  3. Automated Activation: Your Sender ID becomes instantly available across your API calls and campaign manager.
Service Continuity: During the 15-20 working day review, your urgent transactional or OTP traffic can run immediately via our pre-whitelisted shared Sender ID (EnvoiSMS or DH Trust).

Pricing: 0 MAD Registration Fees, No Monthly Commitment

At EnvoiSMS.ma, Sender ID filing with the ANRT and Moroccan carriers is completely transparent:

  • Setup & Filing Fee: 0 MAD (Free registration).
  • Monthly Maintenance or Subscription: 0 MAD (No recurring commitments).
  • Pricing Model: You only pay for successfully delivered SMS messages according to your pack rate (Pay-as-you-go).
Registration & Setup Fee0 MAD (100% Free)
Monthly Subscription0 MAD (No recurring fees)
Billing ModelPay-as-you-go (Only pay for delivered SMS)

API Integration: Sending SMS with Your Approved Sender ID

Once your Sender ID is approved, using it in your software stack is immediate. Simply include your approved name in the sender parameter of your JSON payload.

POST /v1/messages — cURL Example● API v1
curl -X POST https://api.envoisms.ma/v1/messages \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+212612345678",
    "sender": "MYBRAND",
    "body": "Hello Karim, your order #48291 is ready for pick up."
  }'

Common Mistakes to Avoid

To prevent application delays or carrier rejections:

  • Generic non-distinctive names: Terms like INFO, URGENT, PROMO, or SERVICE are systematically rejected by Moroccan operators.
  • Name mismatch: If your requested Sender ID differs from the company legal name on your RC, always supply the matching OMPIC trademark certificate.
  • Document clarity: Always submit high-resolution, uncropped PDF documents.

💡 Why choose EnvoiSMS for your business?

Critical Delivery

Under 4 seconds for OTP codes via direct routes.

💰

Cost Optimization

WhatsApp Business API at 0.45 MAD per message.

🛡️

Sovereign Data (CNDP)

Hosting compliant with Moroccan data protection regulations.

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